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Micro-lending News & Opinion

Government Response to the Report of the Consumer Credit Review
by Consumer Affairs Victoria, September 2006
The Consumer Credit Review comes at a critical time. First, products and providers in
the consumer credit market are progressively becoming more complex and diverse.
Second, the amount of personal and household debt held by Australians has never
been higher. In Victoria, in any given year as many as 1.3 million people are liable to
experience financial stress. Third, the current State and Territory administered
Consumer Credit Code has remained largely unchanged since it was finalised in 1994,
whilst there has been extensive change to other financial regulation. Fourth, State and
Territory Governments have concentrated on implementing the recommendations of
reviews conducted between 1998 and 2000, with little opportunity to strategically
assess the market, the consumer problems that arise, and the likely future direction of
consumer credit.

The Report of the Consumer Credit Review (the Report) demonstrates that consumer
credit regulation is not operating as effectively as it could. Loopholes and gaps have
emerged because credit products have been introduced that were not envisaged when
the current regulation was developed and products that had a relatively small market
share have become more prominent. The resolution of some systemic issues has been
either delayed or partial, however the risks to consumers are increasing as they take
on more debt and deficiencies in regulatory protection expand.
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Payday Holiday: How Households Fare after Payday Credit Bans
by Donald P. Morgan Michael R. Strain, Federal Reserve Bank Of New York,
November 2007
Payday loans are widely condemned as a “predatory debt trap.” We test that claim by
researching how households in Georgia and North Carolina have fared since those states
banned payday loans in May 2004 and December 2005. Compared with households in all
other states, households in Georgia have bounced more checks, complained more to the
Federal Trade Commission about lenders and debt collectors, and filed for Chapter 7
bankruptcy protection at a higher rate. North Carolina households have fared about
the same. This negative correlation—reduced payday credit supply, increased credit
problems—contradicts the debt trap critique of payday lending, but is consistent with the
hypothesis that payday credit is preferable to substitutes such as the bounced-check
“protection” sold by credit unions and banks or loans from pawnshops.
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Calculating Annual Percentage Rates and Comparison Rates
by Geoff Morley, Bendzulla Actuarial PTY LTD
December 2007
This document discusses the background, implications and limitations of the current and proposed methods for calculating Annual Percentage Rates and Comparison Rates.
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Payday Lending and Public Policy: What Elected Officials Should Know
Tom Lehman, Ph.D. Associate Professor of Economics Indiana Wesleyan University
August 2006
The emerging payday loan industry is one of the fastest growing segments in the broader consumer financial services market. One estimate suggests that the number of payday loan offices nationwide increased from roughly 300 in 1992 to nearly 10,000 by 2001 (Brown, Findlay, Lehman, Maloney and Meehan, 2004). The Community Financial Services Association of America (CFSA), a trade group representing the payday loan industry, currently reports on its website (www.cfsa.net) that there are over 15,000 payday advance locations nationwide extending roughly $25 billion in short-term credit annually.

In Indiana, trends appear to mirror the nationwide growth in this industry. According to the Indiana Department of Financial Institutions (2006), there are a total of 606 licensed payday loan locations in the state. Of those, just 30, or less than 5 percent, were licensed and operational before 1996, an over twenty-fold increase in payday loan storefront locations in the last decade. In my city of Marion, Indiana, the DFI report identifies at least seven payday loan firms operating nine different storefront locations. Four of those locations, or roughly half of the shops in the city, have been operational only since 2004. Only one location was in operation prior to 1996. Clearly, the demand for short-term credit is booming, and cash advance firms have responded rapidly to meet this market demand.
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Comment On Proposed Consumer Credit Code Amendment Bill 2007
Phillip Smiles, Lyn Turner
September 2007
In 2004, an ANZ Bank survey established that 18% of all adult Australians had a personal loan. The Federation’s members provide personal loans to a portion of that 18%. Significantly, within that portion, 88% of the borrowers do not have access to the ANZ, or any other banks, for such personal loans.

Over the last decade, this segment of the lending market has been abandoned by all the banks and other mainstream lenders, because these institutions can make much greater profits, with less risk, concentrating on lending to the big end of town, providing extensive credit card services and home loans with terms over many years.

The Federation believes the impact of the regulatory regime proposed should not be underestimated. The Amendment Bill and Regulation incorporate significant changes that will impact on many aspects of the day to day conduct of the microlending sector of the Australian finance industry.
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Payday Loan Customer Survey - British Columbia
by Pollara, October 2007

The Canadian Payday Loan Association (CPLA) commissioned POLLARA to conduct a telephone survey of payday loan customers in British Columbia to develop an understanding of payday loan customers’ perceptions of the payday loan industry.

The CPLA represents 23 companies with 501 retail financial services outlets across Canada. Member companies service nearly 2 million Canadians a year by providing short term loans in small amounts to help cover unanticipated expenses.

Lists of payday loan customers were provided by CPLA members. In total, 8,252 usable records were provided for this study.

POLLARA conducted a total of 400 telephone interviews with payday loan customers in British Columbia between August 14th and September 19th, 2007, resulting in an overall margin of error of plus or minus 4.9%, nineteen times out of twenty.

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Proposal To The Minister Of Fair Trading
Rob Legat (President NFSF QLD) Phil Johns (Vice President NFSF QLD),
October 2007
In response to a request by the Minister to provide a proposal for an effective and workable regulatory regime for Queensland microlenders.

As the Minister will recall, this proposal is presented in accordance with the Minister’s request, during the ministerial meeting with a delegation from the National Council of the National Financial Services Federation (NFSF) on Thursday October 18th, 2007.

The proposal is designed to present an appropriate structure of regulation, which will balance consumer protection with the continuation of a viable and legitimate Queensland microlending industry.

It is hoped that the Minister and his Cabinet colleagues will have the opportunity to closely examine the contents of this proposal and that there will be an opportunity for the ALP Parliamentary Caucus to consider it, as part of its forthcoming deliberations on the regulation of microlending in Queensland.
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Submission To The Minister For Fair Trade
Regarding Consumer Credit (Queensland) Amendment Bill 2008 and
Consumer Credit (Queensland) Regulation 2008

The Board of the National Financial Services Federation (Queensland) Inc.
February 2008
The Minister has called for submissions from Queenslanders on whether the Consumer Credit (Queensland) Amendment Bill 2008 (“Bill”) and Consumer Credit (Queensland) Regulation 2008 (“Regulation”) meet the policy objectives of the Queensland Government.
This document comprises the National Financial Services Federation (Qld) Inc’s (NFSF) submission.
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Comment on Interest Rate Capping Measures for Fringe Lenders
Haydn Cooper, Partner Min-it Software
February 2008
Minit Software is a specialist software supplier to the lending industry. We were a finalist in the Queensland Consumer Protection Awards 2005 and were awarded a Highly Commended Award in the 2007 Awards. Minit Software promotes compliance with the Code and other legislation. In order to do this, we held our first Conference for microlenders in 2006 that was opened by the Queensland Fair Trading Commissioner. Last year’s conference was held in May and we take this opportunity of thanking the Department again for supporting it. Neither the author nor his business partner has any financial interest in any lender. Aside from the software produced inhouse, specifically by or for franchised organisations, Minit
Software is the industry leader in the Australian market. It has current clients in Queensland, New South Wales, Victoria, South Australia and Tasmania and will shortly have our first client commence in Western Australia operating.
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